Hiscox Fine Art
Policy Summary
Fine Art by Hiscox policy wording - ref: 4145 09/04 What is a Policy Summary?
This document provides key information about the Hiscox Fine Art Insurance Policy. It does not contain the full terms and conditions and does not form part of the insurance policy. If you have any other questions then please contact your insurance agent.
Policy name: Fine Art by Hiscox Type of insurance: Fine art insurance Underwritten by: Hiscox Insurance Company Limited
Significant Features and Benefits
Significant or Unusual Exclusions/Limitations
Underwriters do not cover:
mechanical or electrical faults or breakdown.
loss, damage, costs or expenses arising directly or indirectly from biological or chemical contamination caused by or resulting from an act of terrorism. This includes poisoning, or preventing or limiting the use of an object, due to the effects of any biological or chemical agent.
You must tell underwriters or your insurance agent as soon as possible of any incident which you may need to claim for. If you do not, underwriters will not have to pay your claim.
Duration of Contract
Insurance contracts normally run for a period of 12 months. Please speak to your insurance agent if you require a different period. We strongly urge our customers to review their contracts each year to ensure they have adequate cover in place.
Cancellation Rights
You can cancel your new insurance policy up to 14 days from the start of
the contract (plus postage time) and receive a full
premium refund. After this you may cancel your insurance at any time by
writing to the underwriters.
Underwriters may cancel your insurance policy by sending you 30 days notice
by registered post to your correspondence address
shown in the schedule.
Claims Service
If you suffer a loss and need to make a claim you should contact your insurance agent immediately. If this is not possible then you can call us directly using our 24-hour emergency claims number on 0870 0843781. You will need to provide your Hiscox policy number and full details of the claim, including the date, amount and circumstances of loss.
Questions and Complaints
If you have a question or complaint, please speak to your insurance agent or contact us directly using the details below: Hiscox Customer Services
1 Great St Helen's, London EC3A 6HX Telephone: 0870 084 3777 If you are not satisfied with the way your complaint has been handled, you may ask the Ombudsman to review your case without
affecting your statutory rights.
We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. The maximum level of compensation you can receive from the Scheme for a claim against an insurance firm depends on the type
of insurance policy, as described here. FSCS may arrange to transfer your policy to another insurer, provide a new policy or if these actions are not possible, provide compensation. Non-compulsory insurance (such as home insurance): the first £2,000 of a claim or policy is protected in full. Above this threshold, 90% of the rest of the claim or value of unused premiums will be met.
Your Hiscox Quotation
You should discuss with your insurance agent exactly what your insurance
needs are. They will then provide you with a quotation
based on the information you have provided.
The quotation you receive from your insurance agent should give a breakdown
of the total price, including the amount we will
receive, as well as any related fees, charges, expenses and taxes applicable.
The quotation will be valid for a specified period.
Under some circumstances, your insurance agent may make some additional
charges during the life of the policy. Please check
with your insurance agent for details.
Please note that this policy summary document does not contain the full
terms and conditions of this contract. These can be
found in the Fine Art by Hiscox policy wording. If you would like a copy of
the full policy wording, please contact your insurance
agent.
Hiscox Insurance Company Limited (registered no. 70234) is authorised and regulated by the Financial Services Authority and is also a member of the Association of British Insurers. Unless some other law is agreed in writing, this policy will be governed by the laws of England.
Hiscox plc
1 Great St Helen’s London EC3A 6HX Telephone +44 (0)870 084 3777 Facsimile +44 (0)20 7448 6900 Email customerservices@hiscox.com