Motor Vehicles

Motor Vehicles

POLICY SUMMARY

Note that this Product Summary does not contain the full terms and conditions of the non-investment insurance contract, which are found in the Policy Document.
Insurance Provider This insurance is provided by AIG Europe (UK) Limited and underwritten by Landmark Insurance Company. AIG Europe (UK) Limited is an appointed representative of Landmark Insurance Company Limited. Landmark Insurance Company Limited is authorised and regulated by the Financial Services Authority.
Purpose of the Insurance This insurance is suitable for owners of high value or multiple vehicles.
Key Product Features, Benefits and Exclusions
	Significant Features and Benefits	Policy Limits and Exclusions – unless additional cover has been purchased	Policy Reference
MOTOR	This Policy covers you for all risks of physical loss to your vehicle occurring anywhere within the territorial limits unless stated otherwise in the policy or an exclusion applies	- There are no unusual exclusions or limitations in our Motor Policy	Part II - Vehicle Exclusions Page 9
AGREED VALUE	– If the vehicle is stolen or damaged beyond economic repair, we will pay the agreed value shown in your schedule	- We will reduce our payment by any amount paid for a previous loss to that vehicle if the damage was not repaired	Part II – Vehicle Page 7
NEW CAR REPLACEMENT	– We will replace your vehicle with a new vehicle of the same make, model and specification if within 12 months of purchase of the vehicle is either damaged beyond repair or stolen.	- Any vehicle the subject of any type of leasing or contract hire agreement is not eligible for replacement	Part II – Vehicle Page 7
HIRE VEHICLE PROVISION	– If your car cannot be used because of a claim covered by this policy, we will cover the cost of a temporary car of a similar specification for the period of time that your vehicle is being repaired or until your theft claim is settled.	The most we will pay is £3,000 in respect of any one occurrence	Part II – Vehicle Page 8
FULLY COMPREHENSIVE DRIVING OTHER CARS	We give fully comprehensive cover for driving any cars not belonging to the insured	Fully comprehensive cover applies to Insured and Spouse only	Part I - Definitions Page 6
RENTAL VEHICLE COVER	We cover as an insured vehicle any motor vehicle that is rented by the insured or spouse for up to 90 days anywhere in the territorial limits.	This cover will be in excess over any other collectible primary insurance	Part II - Vehicle Page 8
Period of Insurance The period of insurance normally covers 365 days and is stated in your policy schedule. Please speak to your insurance broker if you require a different period.
Your Right of Cancellation Cancellation You can cancel the Policy or any part of it at any time by notifying us in writing of the future date that the cancellation is to take effect. If you have not made a claim during the Policy period, we will refund the proportion of any premium you have paid for the period of the insurance remaining. Cooling off period If this cover does not meet your needs, you may return this policy and schedule to us within 15 days of receipt of the policy or the start date of cover, whichever is later, to AIG Private Client Group, The AIG Building, 58 Fenchurch Street, London EC3M 4AB. We will give you a full refund of any premiums paid within 30 days from the date we received notice of cancellation from you, except where a claim has been made by you within the 15 days that results in the policy being terminated. If the premium is paid by direct debit, you must ensure the relevant bank or building society is instructed to stop making payments.
Making a Claim You may make a claim on this Policy by - Notifying your Intermediary, or - Notifying us directly on our Claims Reportline 0870 850 0178. The Reportline is open 24 hours a day, 365 days a year.

Your Right to Complain

Every effort is made to ensure you receive a high standard of service. If you are not satisfied with the service you have received, you should contact:-

Customer Relations Manager

AIG Europe (UK) Limited

2-8 Altyre Road

Croydon

CR9 2LG

Email: uk.customer.relations@aig.com

To help us to deal with your comments quickly, please quote your Policy/Claim Number and Policyholder/Insured Name.

We will do our best to resolve any difficulty directly with you, but if we are unable to do this to your satisfaction you may be entitled to refer any dispute to the Financial Ombudsman Service who will review your case. The address is:

Financial Ombudsman Service

South Quay Plaza

183 Marsh Wall

London

E14 9SR

Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Further information about compensation scheme arrangements is available from the FSCS.

AIG Europe (UK) Limited

The AIG Building, 58 Fenchurch Street, London EC3M 4AB

Tel: +44 (0)20 7954 7000

Fax: +44 (0)20 7954 7001

AIG Europe (UK) Limited and Landmark Insurance Company are member companies of American International Group, Inc. (AIG).